Our bedroom TV died a couple of weeks ago. Replacement has to fit into a restricted space, so I got busy searching online.
Found a suitable model at Walmart and ordered it (on a Sunday).
So, on Thursday I spend considerable time researching what Best Buy, Target & PC Richards have available. I found a suitable model at Best Buy, and they had one unit at a special 'Open Box' price, which I then ordered. It was supposed to be ready for pick-up in 1 hour.
My third choice was a TV from Target.
Wallmart & BestBuy will remain on my **** list forever!
tomcat said:Our bedroom TV died a couple of weeks ago. Replacement has to fit into a restricted space, so I got busy searching online.Found a suitable model at Walmart and ordered it (on a Sunday). Order was confirmed for Tuesday delivery. Nothing arrived. When I tracked the shipment online, the status showed up as 'In Transit', delivered to Bellville, but not out for delivery yet.Same thing Wednesday.Same thing Thursday.When I went online to chat with customer service (CS), I learned that it had been damaged in transit and returned to the source.Only then did the CS rep ask, whether I would like to order another one? In other words, they effectively cancelled the order without making any attempt to supply another unit.I said yes, and was told it would arrive on Tuesday. Tuesday nothing arrived.On Wednesday I receive a message, that the order has been cancelled as this model is no longer available (no attempts at guiding me to another model).So, on Thursday I spend considerable time researching what Best Buy, Target & PC Richards have available. I found a suitable model at Best Buy, and they had one unit at a special 'Open Box' price, which I then ordered. It was supposed to be ready for pick-up in 1 hour.When I start tracking it 2.1/2 hours later, I get a mail that it is no longer available.There is no offer of substituting:anything from another store, or a new unit at prevailing price.I tried to get help via a chat. However, as I paid with PayPal, the payment phone number did not match my actual phone number (which I typed in for pick-up details), so the CS rep is not allowed to help me in any way (not even cancel the order).I ended up filing a non-delivery claim via PayPal. They have confirmed it, and have returned funds.My third choice was a TV from Target. Online it was shown as being in stock at Union North (= the Sprinfield Avenue store). When I went there to buy it, they had no stock. I finally went to the Route 22 store. Not only did they have it, but they already put a 'Black Friday' price on it, so I saved15% on the price!Wallmart & BestBuy will remain on my **** list forever!
--- ain't never tried Walmart or Target online but Best Buys online sucks.
I did Walmart online once, for a small item. Worked out ok. Never did Target or BB. Don't think I ever would. Too many alternatives.
In general we've had good luck with Walmart, but have had items canceled without notice.
I never trust Target's website when it comes to availability. Given the general chaos at the Vauxhall store, I know they have no idea what is on their shelves.
We're trying to avoid using Amazon. What are some recommended alternatives?
Well, TBH, my main alternative is Amazon. I'm a bit of an AZ junkie.
For computers or electronics, I like to use Micro Center or Tiger Direct.
I have actually had fairly good experiences with Target online (with in store/curbside pick-up). True, the likelihood of an item being unavailable after I order it is fairly high, but they have been quick to correct the mistake with fast shipping of the replacement item to my home (no shipping charge). I have been trying to use them instead of Amazon because of this difference in customer service between the two.
You can confirm Target has a desired item on the shelf by ordering it online for in store pickup, and then waiting for confirmation that is ready for you to pickup.
I too try not to use Amazon. I am not sure if other vendors treat their employees any better, but I try to at least spread it out. For computers, I use HP.COM, where I have an employee discount. I do order a fair amount from Target, no problems, Bed.Bath.Beyond, excellent service, Macy's, also excellent service. In all instances I have had everything delivered. I've also had CVS items delivered. Or I try to go directly to the vendor rather than use Amazon, but sometimes Amazon has items that no one else does. As a side point, I have at least half the time found Amazon more expensive than other options - ex. I got Kleenex at half the price listed on Amazon from Target.
I too try to avoid Amazon, but still use them for specialty items (mostly supplies for the greenhouse), which I can't get elsewhere. Recently I have found that a number of greenhouse items are available from Home Depot (as special order items only).
We like B&H for electronics and free, fast delivery when we can’t make it into the city.
Yes, we use B&H for electronics and printer ink. Good service and fast shipping.
i got a laptop at micro center, broke within months and tech support was aggravating. there are a few mom and pop shops around. one is on North Ave in westfield and another off main street i think in madison...i'd have to try to look them up...if you really need something specific, I would go with a mom and pop shop.
Didn't think of B&H.
Just checked their website. Model I bought at Target is 20% higher on B&H web site. Then I got 15% off at Target, so total savings buying at Target are 34.6%.
I’d pay a 50 percent premium just to avoid driving on Route 22.
Avoiding the rest of the hassles that wasted your time would all be gravy.
DaveSchmidt said:I’d pay a 50 percent premium just to avoid driving on Route 22.
Is there a worse road?
I agree that Rte 22 through Union is no fun. However, if you are willing to drive like a NYC cab driver (in effect, playing Chicken with all the other drivers), it is possible to get through.
I do not usually drive like that, but Rte 22 is a unique case.
Re: Route 22, we have always referred to its “right” side and its “wrong” side. If a destination involves a U-turn on 22, I find a different destination.
with 22, i will drive further down to make a safer u turn to go in the other direction...for example, i will go past the Christmas Tree Shop where you can get off into Springfield and re enter the other direction, rather than go through the center u turn. Eastbound you can get off on I think Fairfield, come out on Chestnut in Union and head back to westbound 22.
We typically purchase tvs through either amazon or Costco online and don’t have issues
drummerboy said: Is there a worse road?
In NJ, no. In the US, the Cross Bronx Expressway. It's even won awards for its awfulness...
dianaid said: drummerboy said: Is there a worse road? In NJ, no. In the US, the Cross Bronx Expressway. It's even won awards for its awfulness...
nah - I commuted on the CBE for a number of years, I think 22 is worse. Then again, I never had to use any ramps - I just drove it straight through from one end to the other.
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