NJ Transit Lost and Found archived

May 28, 2009 at 2:29pm
Does anyone have experience or pointers on how to best use the lost and found service on NJ Transit. I left a sports coat on the 5:47 Dover train this evening and called NJ Transit when I got home. They just took my information, gave me a case number, and said to call tomorrow. Is there anything else to be done?
No, same thing happened to me, sadly I never saw the item again.

My husband got his wallet back a couple of weeks ago (lost on Friday, got it back Monday). Although he also lost a jacket and keys (two separate incidents) and they were never returned. I definitely depends on who finds it.

I would recommend going into the Lost & Found office in Penn - 7th Avenue side, next to the ticket windows. Then you can at least see them enter it into the system. They might even haul a few coats out to show you.

Speak to the conductor in your car tomorrow. Many times they will hold on to the item and try to reunite it with its owner before they send it to lost and found.

I got a coat back after a month. It is helpful to know the brand, size and any other identifying characteristics on the item. I would also recommend visiting the office on the 7th Ave side of NJT and speak to a person who can check what is in the computer. I am trying to put a business card in all of my coats from now on.

File a report on the NJT site. Then call a few days later. I left a bag on the train. I did get it back. Though I will say when I called, the guy sounded shocked that he found a match. He said and I quote: "I have a match....that doesn't happen too often.". Its definitely worth a shot though.

Though I usually take the MTD, the few times I've lost something, it's been on the Hoboken train. And each time, I've gone into the office at the Hoboken station and gotten the item back within a few days. One time it was my wallet. And everything was still in it, including $37 cash. I also got back a jacket and a shopping bag with a present in it (yes, I'm forgetful).

Still no luck after two days. I think my chances of recovery are going down each day. NJ Transit Lost and Found have been surprisingly helpful though. Yesterday, the supervisor called Dover, Hoboken, and NY Penn stations to see if the jacket was there. No luck. On the train home (different train) I asked the ticket collector for his advice given that the central office could not location it anywhere after a day and his response: "Maybe some took it" Well, it was an expensive sport jacket from Barneys so I guess if it looked like a fit to someone they might just take it. If so I hope whoever took it has read Dostoyevsky's "Crime and Punishment" and Edgar Allen Poe's "The Tell-Tale Heart". I will keep trying. Yes, I am obsessive.

You might have better luck at the destination end. I left my phone on a Gladstone train and the conductor got in touch the same evening. He turned the phone into the lost and found office at the Peapack-Gladstone stop and I drove out there to pick it up the next business day. It took a while to sort out who had it, but I eventually found somebody who remembered.

Hope you get your jacket back. If you tend to ride in the same car each evening, you might ask familiar-looking passengers if they remember someone finding it.

It sounds like you are doing the right things:

Checking with the NJT staff member who was working your car on the trip during which the item was forgotten on the train.

Checking at the lost and found office at the various destinations of the train that you took to see whether the jacket was found and turned in to NJT.

Asking passengers who are regulars on the train and travel farther than you do is a bit over the top but what do you have to lose?

Anyone have any more recent insight on NJ Transit Lost and Found. Left two suit jackets in a garment bag on the 8:22 South Orange train on February 9, and filed a claim, but nothing has turned up. Maybe it takes a while for it to be processed?

50/50 you get it. You actually have to go to the lost and found, and there are 3 different possibilities...there's the NYPenn lost and found (they let you go in and look around), there's the Hoboken Lost and found (least user friendly, she ducks behind the office, and comes back and says NO, making you think they never really looked) and there's the Newark Lost and Found. All depends on where the finding conductor had it sent, usually related to which train line your train returned to.

Well, after repeated inquires of NJT lost and found, I never recovered my two lost suit jackets. Stupid of me to leave them on the train. Still, I'm more upset that someone would steal them instead of leaving them on the train or returning them to lost and found.

rbcole123: Have you spoken with the conductor/ticket collector who worked the car where you left the jacket? S/he could best tell you what may have happened with the jackets. Of course, so much time has passed that this person may no longer remember the incident. Still, it is worth a try.

Thanks for the advice, did speak to a conductor but he didn't remember seeing anything. The guy I was sitting next to was talking loudly on his cellphone, so I moved seats and left the jackets, all the while reading my book. They were in a store garment bag, so someone must have thought they were new clothes. Not much value in half a suit.


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